Privacy Policy

Last updated: 04 October 2026

Identity and role of the data controller

premierspin acts as the data controller for the personal data processed through this website. We are responsible for determining the purposes and means of processing personal data collected from visitors and users interested in our services related to professional video operation, live signal management, content distribution, camera work, and creating reliable high-quality feeds for news programs and television broadcasting. Our registered address is 6 Union Court, 20-22 Union Road, London, SW4 6JP, England and we can be contacted at [email protected] or 01483 234344.

Scope of the notice and the people it covers

This privacy notice applies to all individuals who visit our website, submit enquiries through the contact form, or otherwise interact with our services based in the United Kingdom. It covers personal data collected from prospective clients, media professionals, broadcasters, and any other visitors regardless of location, provided the processing falls under UK data protection laws.

Categories of personal data and the sources from which they are obtained

We collect personal data directly from you when you use the contact form or communicate with us. Categories include identification details such as name, contact information including email address and telephone number, professional details such as job title and organisation, and technical data such as IP address and browser information. We may also receive data from third-party analytics providers or public sources where permitted.

Purpose-by-purpose explanation of processing and the legal basis for each purpose

We process personal data to respond to enquiries and provide information about our media feed services under the legal basis of legitimate interests. We process data to fulfil contracts or take steps prior to entering a contract when you request quotes or services. We process data for marketing communications where you have given consent. We process data to comply with legal obligations such as record keeping under the basis of legal obligation. We use data for website improvement and analytics under legitimate interests.

Whether providing data is required and the consequences of not providing it

Providing personal data through the contact form is voluntary but necessary to receive a response to your enquiry. If you do not provide the required information we may be unable to assist you or deliver the requested services. Technical data is collected automatically and refusal through browser settings may limit website functionality.

Cookies and similar technologies with a plain-text cross-reference to the Cookie Policy

We use cookies and similar technologies to enhance website performance, remember preferences, and gather analytics. Details of the specific cookies used, their purposes, and how to manage them are set out in our separate Cookie Policy which is accessible via the site-wide cookie banner.

Processors, service-provider categories, recipients, and disclosures required by law

We share personal data with trusted service providers such as hosting companies, email delivery services, analytics platforms, and payment processors where applicable. These processors are bound by contractual obligations to protect data. We may disclose data to law enforcement or regulatory bodies where required by law or to protect our rights.

International transfers and the safeguards used when they apply

Some of our service providers may be located outside the United Kingdom. Where personal data is transferred internationally we ensure appropriate safeguards such as standard contractual clauses approved by the UK Government or adequacy decisions are in place to protect your data.

Specific retention periods or defensible criteria for deciding them

We retain personal data only for as long as necessary for the purposes outlined. Enquiry data is retained for up to three years after the last contact. Contractual data is kept for six years to meet accounting and legal requirements. Marketing consent records are retained until consent is withdrawn. Technical logs are deleted after twelve months unless required for security investigations.

Security and data-minimisation practices without making absolute security promises

We implement appropriate technical and organisational measures including encryption, access controls, and regular security assessments to protect personal data. We minimise the data we collect to what is strictly necessary and encourage users to provide only relevant information.

All applicable data-subject rights and a practical method for exercising them

You have the right to access, rectify, erase, restrict processing, and port your personal data. You may also object to certain processing. To exercise these rights please contact us using the details [email protected] or 01483 234344 or submit a request via the contact form on our Contacts page. We will respond within one month.

The right to withdraw consent and object to direct marketing or profiling where applicable

Where processing is based on consent you may withdraw it at any time by contacting us. You have the right to object to direct marketing and to profiling for marketing purposes. Unsubscribe links are included in marketing emails and you can opt out by emailing [email protected].

The right to complain to the competent supervisory authority for the target country

If you are not satisfied with our response you have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom. Contact details are available on their official website.

Children or age restrictions when relevant to the audience

Our services are intended for professional use by adults in the media and broadcasting industry. We do not knowingly collect personal data from individuals under the age of eighteen. If we become aware that data from a child has been collected we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects. Any analytics or personalisation is limited to basic website improvements and does not involve solely automated decisions.

Policy changes and the effective or last-updated date

We may update this privacy policy from time to time to reflect changes in law or our practices. The last updated date is shown at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.